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We are confident that you will be delighted with your purchase. However, under our 'no quibble' policy, if you wish to return the goods then please do so within 90 days of receipt and we will be happy to provide a full refund or exchange. Please note that goods returned under our 'no quibble' policy must be returned unopened in their original packaging and in a saleable condition. Refunds will normally be processed within 7 working days of the goods being received by us.
Unless the goods are faulty or damaged, you will be responsible for the cost of returning the goods to us. Please quote your invoice number, name and address with all returns. When returning goods, we recommend you use a 'signed-for' service, as proof of posting cannot be regarded as proof of receipt. Credit card refunds can only be credited back to the original card that the goods were bought with; if these details are not supplied there may be a delay in your card being refunded. Our returns policy does not affect your statutory rights as a consumer.
Please note that we cannot refund or credit washed/worn nappies, wraps, bedding or clothing, unless faulty. Please be certain of your choice before washing or using. Returned goods must be clearly marked "Returns"and posted to: Modern Baby , PO Box 211, Hertford, SG13 7ZF .